Executive Support Officer (Philippines and India)

Nisje FZE (pronounced Neesh) is a collaborative company with the shared interest of placing people’s needs first. We build on the philosophy that people are foundational, and engaging with people as humans is the cornerstone of all our endeavours. We invest, nurture, and support individuals to be creative, courageous leaders in a safe space. Our investments span multiple decades and multiple continents, with teams equally distributed. Aligning with our ethos, we measure each step thoughtfully, keeping in mind the sustainability of our world and environment.

What we look for

Our foundations are based on our key principles – Please see the full description of the key principles at the end of the job description. A keen understanding of them will be required, and you will be asked to recall them if you are shortlisted.

1. Being Open

2. Being Transparent

  • A. OPENNESS
  • B. HONESTY
  • C. CLARITY
  • D. ACCOUNTABILITY

3. Being Diligent

4. Being Responsible

5. Being Mature

Position Specification

We are looking for someone who can provide comprehensive support to the Leadership Team and manage the organization’s administrative operations, including working remotely with all Business Unit Leaders in the group. This dynamic position requires anticipating needs, thinking critically, and offering viable solutions. This role requires a curious person who doesn’t allow confusion and questions to linger in their mind; they’re eager to find the answers to their questions, and learn. This person needs to be ready to unlearn, learn, relearn, and implement. They should enjoy researching on a wide variety of topics, and collate information that adds value to a project.

Responsibilities

Duties will include, but are not limited to:

  • Understand the company’s business processes and the industry at large
  • Analyze key business and operational insights for our executive team
  • Coordinate logistics for internal and external meetings or events (including departmental meetings)
  • Develop meeting agenda and take meeting notes
  • Prepare for and follow up on meeting action items
  • Draft emails, memos, and other communication as needed
  • Prepare reports and track critical projects
  • Work with department heads on reporting deliverables
  • Prepare and submit expense reports and reconcile corporate credit card expenses
  • Assist in verification matters like expenses and payments
  • Monitor the impact of implemented solutions and make adjustments as needed to achieve longterm success
  • Coordinate and communicate across multiple stakeholders
  • Develop and maintain strong collaborative relationships with multiple internal and external constituencies
  • Complete a wide variety of tasks that support the portfolio companies

Qualifications

  • Resident of Philippines or India
  • Citizen of the Philippines or India
  • 8-10 years of total experience with at least 4-5 years of relevant experience
  • Multinational work experience is highly desirable
  • Experience in business, consulting, or professional services industries is preferable
  • Experience in administrative support or research-related function with the right set of competencies is also desirable
  • A minimum of a Bachelor’s degree in Entrepreneurship, Business Administration or Commerce is a must
  • Proficiency in productivity software (Word processing, Spreadsheet, Presentation)
  • An ability and desire to learn new technology to drive efficiency
  • Optional – Familiarity with operating in an Apple environment on both Desktop and Mobile, utilizing native Apple software – Pages (Word Processor), Numbers (Spreadsheet), Keynote (Presentation)
  • Must be able to travel locally or internationally as required

Key Management Skills

  • Knowledge of technical and business vocabulary
  • Knowledge of business and social protocols
  • Strong team management skills
  • Impeccable interpersonal and communication skills — conveys information and ideas in excellent English, clearly and concisely, in writing and in person
  • Excellent analytical and project management skills
  • Outstanding report writing and data analysis capabilities
  • Excellent writing, presentation, and communication skills
  • Ability to collaborate effectively with colleagues
  • Must be accommodating and responsive to cultural differences
  • Must be an “on-your-feet thinker”
  • High level of reliability, professionalism, and discretion
  • Ability to exercise diplomacy, accountability, dependability, and confidentiality in all facets of the job
  • Ability to calmly and methodically work to meet deadlines
  • Ability to prioritize workload, manage and track time effectively, with attention to detail
  • Creative, ability to think differently, willing to experiment
  • An eagerness to learn new skills
  • Should be highly organized
  • Compliance with established protocols is required
Apply

Key Principles – An explanation

1. Being Open

The phrase “being open” can have various meanings depending on the context. As an Adjective and in an interpersonal context:

1. Receptive or Willing to Consider New Ideas:

  • MEANING: WILLING TO LISTEN TO, CONSIDER, OR ACCEPT DIFFERENT VIEWPOINTS, SUGGESTIONS, IDEAS OR EXPERIENCES.
  • EXAMPLE: “SHE IS OPEN TO TRYING NEW CUISINES.” ; “BEING OPEN-MINDED CAN LEAD TO PERSONAL GROWTH.”

2. Transparent and Honest:

  • MEANING: BEING CANDID AND STRAIGHTFORWARD IN COMMUNICATION; NOT HIDING ANYTHING.
  • EXAMPLE: “HE WAS OPEN ABOUT HIS FEELINGS AND THOUGHTS.”

3. Open Communication:

  • MEANING: ENGAGING IN HONEST AND TRANSPARENT DIALOGUE.
  • EXAMPLE: “OPEN COMMUNICATION IS CRUCIAL IN ANY RELATIONSHIP.”

In summary, “being open” can describe a state of receptiveness, transparency, accessibility, flexibility, or honesty, depending on the situation.

2. Transparent

The phrase “being transparent” generally means being open, honest, and clear in communication and actions. It involves sharing information freely and being straightforward about intentions, decisions, and processes. Here are some detailed aspects of what it means to be transparent:

1. Clarity and Openness:

  • MEANING: COMMUNICATING IN A WAY THAT IS EASY TO UNDERSTAND AND LEAVES NO ROOM FOR MISINTERPRETATION.
  • EXAMPLE: “THE COMPANY WAS TRANSPARENT ABOUT ITS FINANCIAL STATUS WITH ITS EMPLOYEES.”

2. Honesty and Integrity:

  • MEANING : BEING TRUTHFUL AND NOT HIDING ANY RELEVANT FACTS OR INFORMATION.
  • EXAMPLE : “HE WAS TRANSPARENT ABOUT HIS PAST MISTAKES DURING THE INTERVIEW.”

3. Visibility and Accessibility:

  • MEANING : MAKING INFORMATION READILY AVAILABLE AND EASILY ACCESSIBLE TO THOSE WHO NEED OR HAVE A RIGHT TO KNOW.
  • EXAMPLE : “THE GOVERNMENT PLEDGED TO BE TRANSPARENT BY PUBLISHING ALL PUBLIC SPENDING REPORTS ONLINE.”

IN SPECIFIC CONTEXTS:

1. In Business and Organizations:

  • MEANING : PROVIDING CLEAR AND HONEST INFORMATION ABOUT BUSINESS OPERATIONS, DECISIONS, AND FINANCIAL MATTERS TO STAKEHOLDERS.
  • EXAMPLE : “TRANSPARENT BUSINESSES BUILD TRUST WITH THEIR CUSTOMERS AND INVESTORS.”

2. In Personal Relationships:

KEY CHARACTERISTICS:

1. Openness:

  • SHARING INFORMATION FREELY WITHOUT WITHHOLDING ANYTHING THAT MIGHT BE IMPORTANT.

2. Honesty:

  • BEING TRUTHFUL AND STRAIGHTFORWARD IN ALL COMMUNICATIONS.

3. Clarity:

  • MEANING : BEING OPEN AND HONEST ABOUT ONE’S FEELINGS, INTENTIONS, AND ACTIONS.
  • EXAMPLE : “A TRANSPARENT RELATIONSHIP IS BUILT ON MUTUAL TRUST AND OPEN COMMUNICATION.”
  • PROVIDING INFORMATION IN A CLEAR AND UNDERSTANDABLE MANNER, AVOIDING AMBIGUITY.

4. Accountability:

  • BEING RESPONSIBLE FOR ONE’S ACTIONS AND BEING WILLING TO EXPLAIN THEM.
  • EXAMPLE SENTENCES:
    • “THE MANAGER WAS TRANSPARENT ABOUT THE REASONS BEHIND THE LAYOFFS.”
    • “A TRANSPARENT PROCESS HELPS TO AVOID MISUNDERSTANDINGS AND BUILDS TRUST.

In summary, being transparent means being open, honest, clear, and accountable in communication and actions, ensuring that relevant information is easily accessible and understandable.

3. Diligent

The word “diligent” is an adjective that describes someone who is careful and persistent in their work or efforts. It implies a sense of thoroughness, attention to detail, and consistent hard work.

  • MEANING – SHOWING CARE AND CONSCIENTIOUSNESS IN ONE’S DUTIES OR WORK.
  • USAGE – TYPICALLY USED TO DESCRIBE A PERSON WHO WORKS HARD AND PUTS A LOT OF EFFORT INTO THEIR TASKS, CONSISTENTLY STRIVING FOR ACCURACY AND QUALITY.
  • EXAMPLE – “SHE WAS A DILIGENT STUDENT, ALWAYS COMPLETING HER ASSIGNMENTS ON TIME AND PAYING CLOSE ATTENTION TO EVERY DETAIL.”IN SUMMARY, A DILIGENT PERSON IS ONE WHO IS DEDICATED, ATTENTIVE, AND HARD-WORKING.

4. Responsible

The word “responsible” is an adjective that describes someone who has the duty or obligation to deal with something or someone, and who is reliable and trustworthy in fulfilling those obligations. Here is a more detailed definition:

  • MEANING(S)
  • 1. HAVING AN OBLIGATION TO DO SOMETHING AS PART OF A JOB OR ROLE.
  • 2. BEING THE PRIMARY CAUSE OF SOMETHING AND SO ABLE TO BE BLAMED OR CREDITED FOR IT.
  • 3. CAPABLE OF BEING TRUSTED TO DO WHAT IS RIGHT OR TO DO THE THINGS THAT ARE EXPECTED OR REQUIRED.
  • USAGE – USED TO DESCRIBE A PERSON WHO IS ACCOUNTABLE FOR THEIR ACTIONS AND DUTIES, AND WHO CAN BE TRUSTED TO HANDLE TASKS AND MAKE DECISIONS RELIABLY.
  • EXAMPLE(S)
  • “SHE IS RESPONSIBLE FOR MANAGING THE PROJECT AND ENSURING IT IS COMPLETED ON TIME.”
  • “HE WAS FOUND RESPONSIBLE FOR THE ACCIDENT.”
  • “A RESPONSIBLE PERSON ALWAYS KEEPS THEIR PROMISES AND MEETS THEIR COMMITMENTS.”

In summary, being responsible means being accountable, dependable, and trustworthy in fulfilling one’s duties and obligations.

5. Mature

The word “mature” can be used as both an adjective and a verb, with slightly different meanings in each case. Here are the definitions for the use case of an Adjective:

1. Emotionally or Mentally Developed:

  • MEANING: HAVING OR SHOWING THE MENTAL AND EMOTIONAL QUALITIES OF AN ADULT; BEHAVING IN A SENSIBLE AND RESPONSIBLE WAY.
  • EXAMPLE – “SHE IS VERY MATURE FOR HER AGE, ALWAYS HANDLING DIFFICULT SITUATIONS CALMLY.”

2. Considered and Thoughtful:

  • MEANING: MADE AFTER CAREFUL CONSIDERATION; SHOWING CAREFUL THOUGHT.
  • EXAMPLE: “HE MADE A MATURE DECISION AFTER WEIGHING ALL THE OPTIONS.”

In summary, as an adjective, “mature” can refer to the state of being fully developed, whether physically, mentally, or emotionally.