Market Research & Operations Associate – Trivandrum, Kerala (In-office job)

Nisje is a collaborative company built on the philosophy that people come first. We believe that engaging with people as humans—not just as roles or resources—is the cornerstone of meaningful work. With global operations spanning decades and multiple continents, we invest in nurturing creative, curious, and courageous individuals to thrive in thoughtful, conscientious workplaces.

Much of our work is closely connected to design-forward, premium lifestyle brands that are globally recognized for their craftsmanship, aesthetic clarity, and restraint. One of these is Paloform, a premium outdoor fire pit and fireplace manufacturer based in Toronto, with a strong presence across North America and Europe. At Nisje, our teams play a vital role in managing the end-to-end operations of such brands—across research, strategy, marketing, finance, and more.

Every step we take is measured with care, ensuring it aligns with our ethos and considers the sustainability of our world and environment. We place strong emphasis on care, quality, and purpose in everything we do. Our foundations are built on a set of key principles, which you can read below. A keen understanding of these will be required, and you may be asked to recall or reflect on them if you are shortlisted.

Does This Sound Like You?

You are someone who is analytical, organized, and likes to get things done. You enjoy digging into information, making sense of what is useful, and supporting a team to stay focused and productive.

If you are early in your career and looking for a role where you can combine research, execution, and team coordination, this might be a great place to start.

You might be a great fit for this role if:

  • You enjoy both working with data and coordinating people or processes.
  • You are comfortable taking initiative and managing tasks without needing to be told twice.
  • You are interested in architecture, design, or luxury consumer brands—even if you are new to the industry.
  • You are someone others count on to be organized, clear, and responsible.
  • You are not afraid of getting into the details but can also step back and see the big picture.

Role Overview 

As a Market Research & Operations Associate, you will play a dual role:

  1. Supporting our marketing and sales teams through high-quality research.
  2. Helping coordinate and manage the day-to-day operations of our in-office team in Trivandrum, including workflow oversight and workspace management.

This is an opportunity for a motivated early-career professional to take ownership of key responsibilities while learning directly from a global team.

Key Responsibilities

Market Research 

  • Conduct research on architecture and design firms across global markets.
  • Analyse firm portfolios and map key decision-makers using third party tools and online directories.
  • Enrich and maintain contact data in structured formats (Excel, Sheets, CRM).
  • Support segmentation and profiling of contacts and firms based on project type, geography, and brand fit.
  • Present findings clearly to internal teams, supporting targeted outreach.

Operations and Team Coordination

  • Help manage the day-to-day coordination of our Trivandrum team (task tracking, schedules, communication).
  • Be the go-to person for the team locally—ensuring smooth communication between the Trivandrum office and remote/global teams.
  • Work closely with senior leadership to implement internal workflows, reporting formats, and checklists.
  • Maintain office discipline, onboarding new team members, and supporting light HR/admin tasks as needed.

What We’re Looking For

Education:

  • MBA or equivalent postgraduate degree (Marketing, Strategy, Operations, or General Management preferred).

Experience:

  • Freshers and candidates with up to 3 years of experience in any combination of: market research, business operations, admin, or team coordination.

Traits and Skills:

  • Excellent organizational and multitasking abilities.
  • Clear written and verbal communication in English.
  • Strong comfort with Excel, Documentation, and basic project management and tracking tools.
  • Ability to gather, organize, and present data in clear, structured, and visually presentable formats.
  • Confident with presenting ideas and findings to internal teams.
  • Reliable, proactive, and calm under pressure.
  • Comfortable balancing both research and people-facing work.
  • Willingness to learn new tools, frameworks, or platforms.
  • Self-motivated, dependable, and eager to explore new topics or industries.
  • Comfortable working with data—whether it’s finding missing pieces, spotting patterns, or making sense of information.
  • Familiarity with LinkedIn, CRM tools (like HubSpot), or list-building tools.

What We Offer

  • A meaningful role at the intersection of market intelligence and team management.
  • Mentorship from experienced global professionals in operations, marketing, and research.
  • Opportunity to contribute to premium international brands in design and lifestyle.
  • Full-time, in-office experience with ownership over your work and team coordination.
  • Exposure to global markets, industry trends, and B2B design ecosystems.

What we offer:

    • INR 3,50,000 – 4,50,000 per annum
    • Location: Trivandrum, Kerala (In-office job)
    • 5-day work week
    • Health Insurance Allowance for you and family members
    • End-of-year paid time off (2 weeks)
    • End-of-year bonus equivalent to half a month’s salary
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Key Principles – An explanation

1. Being Open

The phrase “being open” can have various meanings depending on the context. As an Adjective and in an interpersonal context:

1. Receptive or Willing to Consider New Ideas:

  • MEANING: WILLING TO LISTEN TO, CONSIDER, OR ACCEPT DIFFERENT VIEWPOINTS, SUGGESTIONS, IDEAS OR EXPERIENCES.
  • EXAMPLE: “SHE IS OPEN TO TRYING NEW CUISINES.” ; “BEING OPEN-MINDED CAN LEAD TO PERSONAL GROWTH.”

2. Transparent and Honest:

  • MEANING: BEING CANDID AND STRAIGHTFORWARD IN COMMUNICATION; NOT HIDING ANYTHING.
  • EXAMPLE: “HE WAS OPEN ABOUT HIS FEELINGS AND THOUGHTS.”

3. Open Communication:

  • MEANING: ENGAGING IN HONEST AND TRANSPARENT DIALOGUE.
  • EXAMPLE: “OPEN COMMUNICATION IS CRUCIAL IN ANY RELATIONSHIP.”

In summary, “being open” can describe a state of receptiveness, transparency, accessibility, flexibility, or honesty, depending on the situation.

2. Transparent

The phrase “being transparent” generally means being open, honest, and clear in communication and actions. It involves sharing information freely and being straightforward about intentions, decisions, and processes. Here are some detailed aspects of what it means to be transparent:

1. Clarity and Openness:

  • MEANING: COMMUNICATING IN A WAY THAT IS EASY TO UNDERSTAND AND LEAVES NO ROOM FOR MISINTERPRETATION.
  • EXAMPLE: “THE COMPANY WAS TRANSPARENT ABOUT ITS FINANCIAL STATUS WITH ITS EMPLOYEES.”

2. Honesty and Integrity:

  • MEANING : BEING TRUTHFUL AND NOT HIDING ANY RELEVANT FACTS OR INFORMATION.
  • EXAMPLE : “HE WAS TRANSPARENT ABOUT HIS PAST MISTAKES DURING THE INTERVIEW.”

3. Visibility and Accessibility:

  • MEANING : MAKING INFORMATION READILY AVAILABLE AND EASILY ACCESSIBLE TO THOSE WHO NEED OR HAVE A RIGHT TO KNOW.
  • EXAMPLE : “THE GOVERNMENT PLEDGED TO BE TRANSPARENT BY PUBLISHING ALL PUBLIC SPENDING REPORTS ONLINE.”

IN SPECIFIC CONTEXTS:

1. In Business and Organizations:

  • MEANING : PROVIDING CLEAR AND HONEST INFORMATION ABOUT BUSINESS OPERATIONS, DECISIONS, AND FINANCIAL MATTERS TO STAKEHOLDERS.
  • EXAMPLE : “TRANSPARENT BUSINESSES BUILD TRUST WITH THEIR CUSTOMERS AND INVESTORS.”

2. In Personal Relationships:

KEY CHARACTERISTICS:

1. Openness:

  • SHARING INFORMATION FREELY WITHOUT WITHHOLDING ANYTHING THAT MIGHT BE IMPORTANT.

2. Honesty:

  • BEING TRUTHFUL AND STRAIGHTFORWARD IN ALL COMMUNICATIONS.

3. Clarity:

  • MEANING : BEING OPEN AND HONEST ABOUT ONE’S FEELINGS, INTENTIONS, AND ACTIONS.
  • EXAMPLE : “A TRANSPARENT RELATIONSHIP IS BUILT ON MUTUAL TRUST AND OPEN COMMUNICATION.”
  • PROVIDING INFORMATION IN A CLEAR AND UNDERSTANDABLE MANNER, AVOIDING AMBIGUITY.

4. Accountability:

  • BEING RESPONSIBLE FOR ONE’S ACTIONS AND BEING WILLING TO EXPLAIN THEM.
  • EXAMPLE SENTENCES:
    • “THE MANAGER WAS TRANSPARENT ABOUT THE REASONS BEHIND THE LAYOFFS.”
    • “A TRANSPARENT PROCESS HELPS TO AVOID MISUNDERSTANDINGS AND BUILDS TRUST.“

In summary, being transparent means being open, honest, clear, and accountable in communication and actions, ensuring that relevant information is easily accessible and understandable.

3. Diligent

The word “diligent” is an adjective that describes someone who is careful and persistent in their work or efforts. It implies a sense of thoroughness, attention to detail, and consistent hard work.

  • MEANING – SHOWING CARE AND CONSCIENTIOUSNESS IN ONE’S DUTIES OR WORK.
  • USAGE – TYPICALLY USED TO DESCRIBE A PERSON WHO WORKS HARD AND PUTS A LOT OF EFFORT INTO THEIR TASKS, CONSISTENTLY STRIVING FOR ACCURACY AND QUALITY.
  • EXAMPLE – “SHE WAS A DILIGENT STUDENT, ALWAYS COMPLETING HER ASSIGNMENTS ON TIME AND PAYING CLOSE ATTENTION TO EVERY DETAIL.”IN SUMMARY, A DILIGENT PERSON IS ONE WHO IS DEDICATED, ATTENTIVE, AND HARD-WORKING.

4. Responsible

The word “responsible” is an adjective that describes someone who has the duty or obligation to deal with something or someone, and who is reliable and trustworthy in fulfilling those obligations. Here is a more detailed definition:

  • MEANING(S)
  • 1. HAVING AN OBLIGATION TO DO SOMETHING AS PART OF A JOB OR ROLE.
  • 2. BEING THE PRIMARY CAUSE OF SOMETHING AND SO ABLE TO BE BLAMED OR CREDITED FOR IT.
  • 3. CAPABLE OF BEING TRUSTED TO DO WHAT IS RIGHT OR TO DO THE THINGS THAT ARE EXPECTED OR REQUIRED.
  • USAGE – USED TO DESCRIBE A PERSON WHO IS ACCOUNTABLE FOR THEIR ACTIONS AND DUTIES, AND WHO CAN BE TRUSTED TO HANDLE TASKS AND MAKE DECISIONS RELIABLY.
  • EXAMPLE(S)
  • “SHE IS RESPONSIBLE FOR MANAGING THE PROJECT AND ENSURING IT IS COMPLETED ON TIME.”
  • “HE WAS FOUND RESPONSIBLE FOR THE ACCIDENT.”
  • “A RESPONSIBLE PERSON ALWAYS KEEPS THEIR PROMISES AND MEETS THEIR COMMITMENTS.”

In summary, being responsible means being accountable, dependable, and trustworthy in fulfilling one’s duties and obligations.

5. Mature

The word “mature” can be used as both an adjective and a verb, with slightly different meanings in each case. Here are the definitions for the use case of an Adjective:

1. Emotionally or Mentally Developed:

  • MEANING: HAVING OR SHOWING THE MENTAL AND EMOTIONAL QUALITIES OF AN ADULT; BEHAVING IN A SENSIBLE AND RESPONSIBLE WAY.
  • EXAMPLE – “SHE IS VERY MATURE FOR HER AGE, ALWAYS HANDLING DIFFICULT SITUATIONS CALMLY.”

2. Considered and Thoughtful:

  • MEANING: MADE AFTER CAREFUL CONSIDERATION; SHOWING CAREFUL THOUGHT.
  • EXAMPLE: “HE MADE A MATURE DECISION AFTER WEIGHING ALL THE OPTIONS.”

In summary, as an adjective, “mature” can refer to the state of being fully developed, whether physically, mentally, or emotionally.